Delete your Conduit account
In the app
- Sign in and open Settings.
- Scroll to the bottom and tap Delete my account.
- Type Delete to confirm.
Your account is deleted right away and we email you to confirm.
Without the app
Email hello@conduitcards.com from the address on your account with the subject "Delete my account". We delete it within 7 days and reply to confirm. If you can't send from that address, tell us your username and we'll verify it another way.
Delete some data, keep your account
- A binder: open it, tap the gear (Binder settings), then Delete. The binder and the cards marked in it are removed.
- A take: tap ⋯ on your take, then Delete take.
- Your display name or avatar: change or clear them in Settings.
- Your public profile: turn Public profile off in Settings to hide it from everyone and from search engines.
- Product emails: turn them off in Settings, or use the unsubscribe link in any email.
- Anything else: email hello@conduitcards.com from the address on your account and say what to delete. We do it within 7 days and reply to confirm.
Deletions take effect right away. Copies in database backups expire within 30 days.
What deleting your account removes
- Your account, email address and password
- Your profile, username, avatar, badges and follows
- Your binders, the cards you marked and any prices paid
- Your takes, agrees, reports and blocks
- Feedback you sent with your email, your e-Reader Archive signup and your email preferences
Nothing is kept. Copies in our database backups expire within 30 days. Takes other people shared as images before you deleted are outside our control.
On your device
Deleting in the app also clears what Conduit kept on that device for offline use. On other devices, signing out clears it.